
You Don't Own the Customer Experience If You Don't Control Identity
Companies devote extraordinary attention to customer experience. They study onboarding, navigation, personalization, conversion, support, and retention. They...
September 2, 2026
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Companies devote extraordinary attention to customer experience. They study onboarding, navigation, personalization, conversion, support, and retention. They...
September 2, 2026

Rob Aitken is a FusionAuth community member and CIO of the South Australian Tertiary Admissions Centre (SATAC). He chatted with us over email about how he and...
November 29, 2023
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