Privacy Policy

Introduction

Updated and effective starting: 2018-08-31

This Privacy Policy explains what information FusionAuth collects about you and why, what we do with that information, how we share it. It also explains the choices available to you regarding our use of your personal information and how you can access and update this information.

What personal information do we collect from the people that visit our blog or website?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.

What personal information do we collect from the user of the FusionAuth Products?

If you are looking for our policies regarding the information that is collected and stored in the Inversoft Products (CleanSpeak, Passport and FusionAuth), please refer to our Product Privacy Policy.

SCOPE OF PRIVACY POLICY

This Privacy Policy applies to the information that we obtain through your use of the “FusionAuth Website” via a “Device” or when you otherwise interact with FusionAuth.

A “Device” is any computer used to access the FusionAuth Website, including without limitation a desktop, laptop, mobile phone, tablet, or other consumer electronic device.

By registering for or using FusionAuth Website you consent to the collection, transfer, processing, storage, disclosure and other uses described in this Privacy Policy.

WHEN DO WE COLLECT INFORMATION?

- You register on our site
- Place an order
- Subscribe to a newsletter
- Fill out a form
- Enter information on our site
- Provide us with feedback on our products
- Cookies and Other Tracking Technologies: FusionAuth and our third party partners, such as our advertising and analytics partners, use various technologies to collect information, such as cookies and web beacons. Cookies are small data files stored on your hard drive or in device memory. We use cookies to improve and customize FusionAuth Website and your experience; to allow you to access and use the Website without re-entering your username or password; and to count visits and understand which areas and features of the Website are most popular. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from websites you visit. FusionAuth and our third party partners also collect information using web beacons (also known as “tracking pixels”). Web beacons are electronic images that may be used in our Websites or in emails that help us to deliver cookies, count visits, understand usage and campaign effectiveness and determine whether an email has been opened and acted upon.

HOW DO WE USE YOUR INFORMATION?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

- To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To improve our website in order to better serve you.
- To allow us to better service you in responding to your customer service requests.
- To administer a contest, promotion, survey or other site feature.
- To quickly process your transactions.
- To send periodic emails regarding your order or other products and services.

HOW DO WE PROTECT YOUR INFORMATION?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

THIRD-PARTY DISCLOSURE

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

THIRD-PARTY LINKS

We do not include or offer third-party products or services on our website.

CHANGES TO OUR PRIVACY POLICY

We may change this Privacy Policy from time to time. If we make any changes, we will notify you by revising the “Effective Starting” date at the top of this Privacy Policy. If we make any material changes, we will provide you with additional notice (such as by adding a notice on the FusionAuth home page, login screens, or by sending you an email notification). We encourage you to review our Privacy Policy whenever you use the FusionAuth Website to stay informed about our information practices and the ways you can help protect your privacy. If you disagree with any changes to this Privacy Policy, you will need to stop using the FusionAuth Website and deactivate your account(s).

HOW DOES OUR SITE HANDLE DO NOT TRACK SIGNALS?

We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

OUR POLICY TOWARDS CHILDREN

Generally, we like well behaved children, but the FusionAuth Website is not directed to individuals under 13. We do not knowingly collect Personal Information from children under 13. If we become aware that a child under 13 has provided us with Personal Information, we will take steps to delete such information. If you become aware that a child has provided us with Personal Information, please contact our FusionAuth Support.

INTERNATIONAL USERS

If you are visiting from the European Union or other regions with laws governing data collection and use, please note that you are agreeing to the transfer of your Personal Information to the United States to us. By providing your Personal Information, you consent to any transfer and processing in accordance with this Policy.

FAIR INFORMATION PRACTICES

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur will we notify you via email within 72 hours.

CAN-SPAM ACT

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

- Send information, respond to inquiries, and/or other requests or questions
- Process orders and to send information and updates pertaining to orders.
- Send you additional information related to your product and/or service
- Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with CAN-SPAM, we agree to the following:

- Not use false or misleading subjects or email addresses.
- Identify the message as an advertisement in some reasonable way.
- Include the physical address of our business or site headquarters.
- Monitor third-party email marketing services for compliance, if one is used.
- Honor opt-out/unsubscribe requests quickly.
- Allow users to unsubscribe by using the link at the bottom of each email.

Your options:

You may opt out of receiving promotional communications from FusionAuth by using the unsubscribe link and or update your email preferences within each email, or emailing us to have your contact information removed from our promotional email list or registration database. Although opt-out requests are usually processed immediately, please allow ten (10) business days for a removal request to be processed. Even after you opt out from receiving promotional messages from us, you will continue to receive transactional messages from us regarding the FusionAuth Website.

You may be able to opt out of receiving personalized advertisements from companies who are members of the Network Advertising Initiative or who subscribe to the Digital Advertising Alliance’s Self-Regulatory Principles for Online Behavioral Advertising. For more information about this practice and to understand your options, please visit: http://www.aboutads.info and http://www.networkadvertising.org/choices/. You may also use TRUSTe’s Preference Manager at http://preferences-mgr.truste.com.

ACCESSING AND UPDATING YOUR INFORMATION

You may often correct, update, amend, or remove your Personal Information in your account settings or by directing your query to your account administrator. You may also contact FusionAuth Support, or contact us by postal mail using the address listed below. We will respond to your request for access within 30 days.

You or your administrator may be able to deactivate your FusionAuth Website account. If you can deactivate your own account, you can most often do so in your account settings. Otherwise, please contact your administrator. To deactivate an organization account, please contact FusionAuth Support. To deactivate an account made for you without authorization, please contact us at the contact information below.

We will retain your account information for as long as your account is active, or as reasonably useful for commercial purposes or as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. If your account is managed by an administrator, that account administrator may have control with regards to how your account information is retained and deleted.

CONTACTING US

FusionAuth by Inversoft
1630 Welton Street
Denver, CO 80202
United States
Email: support@FusionAuth.io