Users are unable to log in to FusionAuth
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Our company has two instances of FusionAuth running, a Dev and a Prod. While our Dev instance is working without any issues, we are running into problems with getting access to the Prod instance. Only one user has been able to log in and all others (including new users they created) have been unable to reach the FusionAuth Dashboard, receiving the "Invalid Credentials" error message. We could desperately use some help troubleshooting the problem and getting access sorted for some other users.
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@john-spellman can you tell us a little more about your set up and situation? Was it working before? What changed? Can the one user still log into prod? The more detail you give the easier it will be for someone to help. Please do not post any passwords or secrets.
