Hi @david-pautler,
Sorry for the confusion! The users in account.fusionauth.io and your cloud instance are a disjoint set and do not have to be related at all. There's no synchronization between these two sets of users, and they actually run on different virtual hardware and do not share a database.
So assigning roles to users in account.fusionauth.io won't have any effect on users in <your fusionauth instance>.