SOLVED Audacy App wont authenticate credentials
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Hi, Reporting a bug with using the Audacy app on my iphone 12 Pro IOS 16.
On the Audacy app when I get to the authentication screen (it's on URL entercom.fusion.io...~... )
I enter the correct credentials and I have the option of pressing "Go" or "Done" regardless of which one I press the credentials just sit there and I can't go any further.
I know other users that have iphones that it working for.
I opened up a problem with Apple and they believe that it is an App issue
I don't know if the issue is with Audacy - three weeks ago they said they are looking into the problem and will get back to me...
Could the issue be with FusionAuth?
Any help would be appreciated.
Barb. -
Hi,
I just solved this problem on my iPhones - I didcovered that by enabling Javascript this solved the problem.
This Q/A is resolved.
Barb -
@barb_flannery said in Audacy App wont authenticate credentials:
Hi, Reporting a bug with using the Audacy app on my iphone 12 Pro IOS 16.
On the Audacy app when I get to the authentication screen (it's on URL entercom.fusion.io...~... )
I enter the correct credentials and I have the option of pressing "Go" or "Done" regardless of which one I press the credentials just sit there and I can't go any further.
I know other users that have iphones that it working for.
I opened up a problem with Apple and they believe that it is an App issue
I don't know if the issue is with Audacy - three weeks ago they said they are looking into the problem and will get back to me...
Could the issue be with FusionAuth?
Any help would be appreciated.
Barb.I don't know how to mark this as "Solved" - the issue was enabling Javascript on Safari on the iPhone
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@barb_flannery Hi, I discovered that by enabling Java Script for Safari on both iphones solved this problem.
I don't know how to mark this question as "Solved" - If anyone that reads this knows how to close it - please do so.
Many thanks.
Barb -
Topic has been marked as solved
joshua