Enabling Custom Domains on FusionAuth Basic Cloud Plans: Migration Requirements
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We’re on the Basic Cloud plan and want to add a custom domain to our FusionAuth deployment. However, when we go to Deployments > Custom URLs, that option doesn’t appear in the dropdown. Is support for custom domains not included in our plan?
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Custom domains are available for Basic Cloud deployments. However, this feature relies on a newer backend infrastructure that we’ve recently rolled out. It sounds like your current deployment is on our legacy infrastructure, which does not support custom domains.
We’d be happy to help you migrate your deployment to the new infrastructure so you can enable custom domains. Please note that this migration would involve 30 to 60 minutes of downtime to complete the transition. Let us know if you’d like to proceed!
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