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    Troubleshooting FusionAuth License Key Issues in Developer Environments

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    • W
      wesley
      last edited by

      One of our engineers is trying to set up a developer environment using our non-production FusionAuth license key, but it isn’t working, even though the key is correct. How can we troubleshoot this?

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      • W
        wesley @wesley
        last edited by

        First, confirm that the engineer’s environment can reach FusionAuth’s licensing servers. From the server, container, or environment running FusionAuth, run the following cURL command:

        curl -vv https://license.fusionauth.io
        

        You should see output indicating a successful TLS handshake and a response from the license server. If there’s a connection issue (timeouts, certificate errors, etc.), that could explain why the license validation is failing.

        More details about required network connectivity for licensed FusionAuth installations are here:
        Paid Plan System Requirements

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