Posts made by mculley

@mark-robustelli

right on. I will use that next time.

@mark-robustelli

I tried reconfiguring this again and was successful. I do not know if It was user error the first three times and not the fourth or if I changed the configuration somehow that resulted in the desired behavior.

@mark-robustelli

PS: The /api/entity/search request fails with Http Code 401

@mark-robustelli

I am having other trouble that makes me wonder if there is some configuration in the tenant that I am not understanding or is not correct. Specifically, I am using Postman to send in a request to the /api/entity/search endpoint. Works for the stage tenant but I cannot get the same request to work when I change X-FusionAuth-TenantId to the id of prod tenant.

To summarize, for the prod tenant, neither of these two things work:

• Send Test Email
• /api/entity/search

@mark-robustelli

No, it does not. That is my original description of the problem.

• I created a stage tenant and configured SMTP for SendGrid.
• Email test was successful.
• I created a tenant named prod.
• The SMTP configuration was auto-added to the prod tenant
• prod send test email failed.
• I then went through each prod SMTP field one by one and made sure it was correct. I even generated a new API key.
• prod send test email again failed.

@mark-robustelli

yes. The SendGrid API key is the password

I successfully integrated SendGrid into my default tenant. I then duplicated the tenant and tested email and it fails. I created a new API key with SendGrid and it still fails.

Unable to send email via JavaMail
Prime Messaging Exception

I am confused by the last part of the event log msg:

message successfully delivered to mail server

Here is the event log msg.

Email debug information

7/21/2023 10:32:29 PM Z DEBUG: getProvider() returning jakarta.mail.Provider[TRANSPORT,smtp,com.sun.mail.smtp.SMTPTransport,Oracle]
DEBUG SMTP: need username and password for authentication
DEBUG SMTP: protocolConnect returning false, host=smtp.sendgrid.net, user=apikey, password=<null>
DEBUG SMTP: useEhlo true, useAuth true
DEBUG SMTP: trying to connect to host "smtp.sendgrid.net", port 587, isSSL false
220 SG ESMTP service ready at geopod-ismtpd-1
DEBUG SMTP: connected to host "smtp.sendgrid.net", port: 587
EHLO hiddenlayer-1.instance.fusionauth.io
250-smtp.sendgrid.net
250-8BITMIME
250-PIPELINING
250-SIZE 31457280
250-STARTTLS
250-AUTH PLAIN LOGIN
250 AUTH=PLAIN LOGIN
DEBUG SMTP: Found extension "8BITMIME", arg ""
DEBUG SMTP: Found extension "PIPELINING", arg ""
DEBUG SMTP: Found extension "SIZE", arg "31457280"
DEBUG SMTP: Found extension "STARTTLS", arg ""
DEBUG SMTP: Found extension "AUTH", arg "PLAIN LOGIN"
DEBUG SMTP: Found extension "AUTH=PLAIN", arg "LOGIN"
STARTTLS
220 Begin TLS negotiation now
EHLO hiddenlayer-1.instance.fusionauth.io
250-smtp.sendgrid.net
250-8BITMIME
250-PIPELINING
250-SIZE 31457280
250-STARTTLS
250-AUTH PLAIN LOGIN
250 AUTH=PLAIN LOGIN
DEBUG SMTP: Found extension "8BITMIME", arg ""
DEBUG SMTP: Found extension "PIPELINING", arg ""
DEBUG SMTP: Found extension "SIZE", arg "31457280"
DEBUG SMTP: Found extension "STARTTLS", arg ""
DEBUG SMTP: Found extension "AUTH", arg "PLAIN LOGIN"
DEBUG SMTP: Found extension "AUTH=PLAIN", arg "LOGIN"
DEBUG SMTP: protocolConnect login, host=smtp.sendgrid.net, user=apikey, password=<non-null>
DEBUG SMTP: Attempt to authenticate using mechanisms: LOGIN PLAIN DIGEST-MD5 NTLM XOAUTH2 
DEBUG SMTP: Using mechanism LOGIN
DEBUG SMTP: AUTH LOGIN command trace suppressed
DEBUG SMTP: AUTH LOGIN succeeded
DEBUG SMTP: use8bit false
MAIL FROM:<support@hiddenlayer.com>
250 Sender address accepted
RCPT TO:<mculley@hiddenlayer.com>
250 Recipient address accepted
DEBUG SMTP: Verified Addresses
DEBUG SMTP:   mculley@hiddenlayer.com
DATA
354 Continue
Date: Fri, 21 Jul 2023 22:32:28 +0000 (UTC)
From: support@hiddenlayer.com
Reply-To: support@hiddenlayer.com
To: mculley@hiddenlayer.com
Message-ID: <1132593178.71.1689978748428@hiddenlayer-1.instance.fusionauth.io>
Subject: FusionAuth SMTP Test
MIME-Version: 1.0
Content-Type: multipart/alternative; 
	boundary="----=_Part_70_1022356550.1689978748428"

------=_Part_70_1022356550.1689978748428
Content-Type: text/plain; charset=UTF-8
Content-Transfer-Encoding: 7bit

Congratulations! You have successfully configured the SMTP server.

Tenant Id: 6528d22f-2bc0-dd01-7cd5-bf80935474a3
Tenant name: stage

Host: smtp.sendgrid.net
Port: 587
Username: apikey
Security: TLS


- FusionAuth
------=_Part_70_1022356550.1689978748428
Content-Type: text/html; charset=UTF-8
Content-Transfer-Encoding: 7bit

<p>
Congratulations! You have successfully configured the SMTP server.
</p>

<table style="margin-bottom: 10px;">
  <tr>
    <td><strong>Tenant Id:</strong></td>
    <td>6528d22f-2bc0-dd01-7cd5-bf80935474a3</td>
  </tr>
  <tr>
    <td><strong>Tenant name:</strong></td>
    <td>stage</td>
  </tr>
</table>

<table style="margin-bottom: 10px;">
  <tr>
    <td><strong>Host:</strong></td>
    <td>smtp.sendgrid.net</td>
  </tr>
  <tr>
    <td><strong>Port:</strong></td>
    <td>587</td>
  </tr>
  <tr>
    <td><strong>Username:</strong></td>
    <td>apikey</td>
  </tr>
  <tr>
    <td><strong>Security:</strong></td>
    <td>TLS</td>
  </tr>
</table>


<p>
- FusionAuth
</p>

------=_Part_70_1022356550.1689978748428--
.
250 Ok: queued as EoKj0DJlSLOG1mgulDMzmg
DEBUG SMTP: message successfully delivered to mail server
QUIT
221 See you later