Cannot setup the first administrator account

dadastakecrypto

Hello,
I'm new to FusionAuth and trying to set up a new application.

I'm following the 5 mins guide and I'm working on Windows. After installing FusionAuth, I successfully started FusionAuth through the command fusionauth/bin/startup.bat. Then, I completed the first step of the Maintenance mode entering the Postgres username and password. So far so good. Everything seems working as expected.

At this point, I enter all required fields by the FusionAuth Setup Wizard to set up the first administrator account. However, when I submit it fails. The only message I can see says that something has failed. No explanation. I looked at the logs but I couldn't find anything helpful.

Can somebody help me with this? Maybe there is something basic that I'm missing. I'm attaching a screenshot of the setup wizard with the error message.

Thanks in advance!!

dan

Did you end up resolving this?

Things I'd look at:

any errors in the log file
whether the fusionauth database user was created and if that user can log in (you can look in the fusionauth.properties file for that info)
what the fusionauth database looks like

I'd also be interested in the database you are using (including version) and the version of fusionauth.

vvicazz

Database: Postgres
fusionauth: 1.4.2
os: windows 11

I am also facing same issue.
No error in fusionsuth-app.log

dan

What version of PostgreSQL? There's a known issue with postgresql version 15 that should be fixed in FusionAuth 1.43.

You can track the progress of that issue here: https://github.com/FusionAuth/fusionauth-issues/issues/2015

vvicazz

@dan

Postgres: 12.13
fusionauth: 1.42.1

I tried creating fresh schema using sql script, but no luck still stuck at this admin setup page

--------------------------------- Starting FusionAuth version [1.42.1] ----------------------------------

2023-01-18 04:06:28.186 pm INFO io.fusionauth.api.plugin.guice.PluginModule - No plugins found
2023-01-18 04:06:28.320 pm INFO io.fusionauth.api.service.system.NodeService - Node [392c604f-8e73-4a67-8038-e15c17ae562a] started.
2023-01-18 04:06:28.691 pm INFO io.fusionauth.api.configuration.DefaultFusionAuthConfiguration - Loading FusionAuth configuration file [C:\dev\actops\fusion\fusionauth\config\fusionauth.properties]
2023-01-18 04:06:28.746 pm INFO io.fusionauth.api.configuration.DefaultFusionAuthConfiguration - Dynamically set property [fusionauth-app.url] set to [http://192.168.1.9:9011]
2023-01-18 04:06:28.747 pm INFO com.inversoft.configuration.BasePropertiesFileInversoftConfiguration -

Overriding default value of property [database.mysql.enforce-utf8mb4] with value [true]
Overriding default value of property [fusionauth-app.runtime-mode] with value [development]
Overriding default value of property [search.type] with value [database]

2023-01-18 04:06:28.748 pm INFO com.inversoft.jdbc.hikari.DataSourceProvider - Connecting to PostgreSQL database at [jdbc:postgresql://localhost:5432/fusionauth]
2023-01-18 04:06:28.749 pm WARN com.zaxxer.hikari.HikariConfig - HikariPool-1 - idleTimeout has been set but has no effect because the pool is operating as a fixed size pool.
2023-01-18 04:06:28.749 pm INFO com.zaxxer.hikari.HikariDataSource - HikariPool-1 - Starting...
2023-01-18 04:06:28.787 pm INFO com.zaxxer.hikari.pool.HikariPool - HikariPool-1 - Added connection org.postgresql.jdbc.PgConnection@303c55fa
2023-01-18 04:06:28.794 pm INFO com.zaxxer.hikari.HikariDataSource - HikariPool-1 - Start completed.
2023-01-18 04:06:29.463 pm INFO com.inversoft.scheduler.DefaultScheduler - Starting up scheduler
2023-01-18 04:06:29.464 pm INFO com.inversoft.scheduler.DefaultScheduler - Scheduler is running
2023-01-18 04:06:29.563 pm INFO io.fusionauth.api.service.system.NodeService - Node [392c604f-8e73-4a67-8038-e15c17ae562a] added with address [http://192.168.1.9:9011]
2023-01-18 04:06:30.065 pm INFO io.fusionauth.app.primeframework.FusionHTTPContextAuthSetup - Initializing the FusionAuth HTTP Context.
2023-01-18 04:06:30.193 pm INFO org.primeframework.mvc.PrimeMVCRequestHandler - Initializing Prime
2023-01-18 04:06:30.194 pm INFO org.primeframework.mvc.PrimeMVCRequestHandler - Initializing Prime
2023-01-18 04:06:30.195 pm INFO io.fusionauth.http.server.HTTPServer - Starting the HTTP server. Buckle up!
2023-01-18 04:06:30.222 pm INFO io.fusionauth.http.server.HTTPServer - HTTP server listening on port [9011]
2023-01-18 04:06:30.222 pm INFO io.fusionauth.http.server.HTTPServer - HTTP server started successfully
2023-01-18 04:06:30.222 pm INFO io.fusionauth.http.server.HTTPServer - Starting the HTTP server. Buckle up!

vvicazz

@dan
My issue resolved , Issue occurred due to port conflict

dan

@vvicazz That's great news!