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    • S

      UNSOLVED Error in logs on hosted fusionauth
      Q&A • postgresql error • • shanon

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      S

      @dan Sorry I didn't get a notification that you'd replied, so my apologies that I didn't see that sooner. I'll try moving to the latest version to see if that helps before reporting back.

    • dan

      Forgot password doesn't work
      Q&A • forgot password error • • dan

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      dan

      Please check that you configured an SMTP server in the default Tenant (and for every other tenant, for that matter).

      It defaults to localhost and port 25, and if you don't have an SMTP server running there, any functionality sending emails, like forgot password, won't work.

      To work around this, you can set the password for any user using an API key and the User API: https://fusionauth.io/docs/v1/tech/apis/users/#update-a-user

    • dan

      "535 Incorrect authentication data" when sending email
      Q&A • email error • • dan

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      dan

      Ensure you are not using a reply address from @fusionauth.io; if you are this will fail our DMARC policy.

      You don’t necessarily want to remove this reply address, but it should not be using our email domain. Instead it should be an address that belongs to your organization, such as no-reply@example.com. (Or, even better: customersupport@example.com--I hate when I get an email I can't reply to, myself.)

      Each email template also has the option to override that default value with a different value. So you may also want to audit each email template to ensure if it is using a different From address, it is also owned by your domain.

    • dan

      405 when running client.exchangeOAuthCodeForAccessTokenUsingPKCE
      Q&A • pkce error • • dan

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      dan

      For anybody having this issue, it turned out I had written my URL wrong: http://company.fusionauth.io for example instead of https://company.fusionauth.io. The redirect to https:// caused the error.

    • dan

      Too many connections error with mysql
      Q&A • mysql database connections error • • dan

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      dan

      And now it works fine with 152 threads connected, so unable to reproduce this.

      I'll keep an eye out for this behavior and file an issue if it pops up again.

      For the record:

      FusionAuth 1.27
      installed via zip file
      Mysql 8.0.23 installed/managed via homebrew on the mac.

    • dan

      Added the wrong datatype to a user's data field
      Q&A • elasticsearch user data error • • dan

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      dan

      This exception is caused by the fact that your objects in elastic now have two different schemas (one with the number, one with the string). You need to manually fix that; one way to proceed might be to access elastic directly and remove that one user.

      Then you'll need to reindex; here's more on that: https://fusionauth.io/docs/v1/tech/core-concepts/users/#reindex

    • dan

      Issue running FusionAuth on digital ocean
      Q&A • k8s digital ocean error • • dan

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      dan

      My guess is that this version of MySQL on Digital Ocean is using MySQL Group Replication which is not supported.
      https://fusionauth.io/docs/v1/tech/installation-guide/system-requirements/#database

      Group Replication performs replication under the requirement that each table have a primary key, which we do not.

      You can use a managed database that uses a different strategy for replication, or use PostgreSQL.

    • dan

      DistributedCacheNotifier error message when loading data
      Q&A • logs error timeout • • dan

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      dan

      We have had a couple of people have this exception in Kubernetes because the nodes can’t talk to each other. Is your setup configured so that each node can talk to each other node?

      I would expect that the configuration would need to use the k8s names rather than IP addresses for all of the nodes. This is configurable in the configuration file or through env variables. More here: https://fusionauth.io/docs/v1/tech/reference/configuration/ . Look for the fusionauth-app.url setting.

    • dan

      "missing search index" error message on install
      Q&A • elasticsearch error • • dan

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      dan

      If this is a new install, this is expected. During startup, FusionAuth goes into maintenance mode and reports back on the state of the system.

      If you are in silent mode, the index will be created for you, if you are not in silent mode, FusionAuth will have entered an interactive startup mode and it is sitting on a prompt for you to create the Elasticsearch index.

      More on silent mode.

    • K

      fusionauth-example-asp-netcore: Malformed client_id
      Q&A • dotnet docker error jwt cookies • • kwatters

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      dan

      That's great to hear, glad you figured it out!

    • dan

      Unable to connect to the API now
      Q&A • api error • • dan

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      dan

      Double check that you are calling the precise API URL.

      http://<hostname>/api/login will work, but http://<hostname>//api/login will not. Though some user agents ignore the double //, FusionAuth treats them as two different URLs, and returns HTML which the API client doesn't know how to parse (hence the error message).

    • dan

      Stacktrace when visiting a URL with weird characters
      Q&A • tomcat stack trace logging error • • dan

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      dan

      In 1.19.5, we handle most of these cases by configuring tomcat to allow certain characters to be unescaped in the URL.

      https://github.com/FusionAuth/fusionauth-issues/issues/635

      So an upgrade is the most straightforward way to handle this.

      If you are proxying FusionAuth (behind something like nginx) you could also capture and hide any 500 errors: https://stackoverflow.com/questions/8715064/nginx-not-serving-my-error-page/8715597#8715597.

    • dan

      java.sql.SQLTransientConnectionException seen
      Q&A • postgres exception error • • dan

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      C

      @civaxox259
      you fix you problem on `https://libroslara.com/libros/
      becouse i donde see any problem on tha page

    • dan

      SOLVED "A request to the search index has failed. This error is unexpected."
      Q&A • elasticsearch elastic error 503 • • dan

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      dan

      Turns out that I didn't have much disk space.

      Saw this in the FA search logs:

      {"type": "server", "timestamp": "2020-06-10T14:34:28,378Z", "level": "WARN", "component": "o.e.c.r.a.DiskThresholdMonitor", "cluster.name": "FusionAuth", "node.name": "ubuntu-xenial", "message": "flood stage disk watermark [95%] exceeded on [NE_DhFssRru-H5oIiLwBjA][ubuntu-xenial][/usr/local/fusionauth/data/search/esv6/nodes/0] free: 887.9mb[4.4%], all indices on this node will be marked read-only", "cluster.uuid": "LGdaij30RrS4FZbgsT_6KA", "node.id": "NE_DhFssRru-H5oIiLwBjA" }

      Deleting some things from my hard drive lowered my disk usage below 95% and I no longer saw the message.