Code of conduct
dan last edited by dan
As the forum grows in popularity, the FusionAuth team wanted to promulgate a Code of Conduct. This is the code of conduct that you agree to when you post here, on our GitHub Issues page and any other community space that FusionAuth provides.
If you don't agree to these guidelines, please don't post. Please contact us to have your account deleted.
Overview and Purpose
We're honored to play a part in helping you solve your identity management problems. Together, we all have an exciting opportunity and responsibility to make this a community we can be proud of.
The FusionAuth Community Forum is intended to be a place for further collaboration, support, and brainstorming. This is a civilized place for connecting with other users, learning new skills, sharing feedback and ideas, and finding all the support you need for your FusionAuth projects.
With this Code of Conduct, we hope to help you understand how best to collaborate in the FusionAuth Community Forum, what you can expect from moderators, and what type of actions or content may result in temporary or permanent suspension from Community participation. We will investigate any abuse reports and may moderate public content within the Community that we determine to be in violation of this Code of Conduct.
FusionAuth users worldwide bring wildly different perspectives, ideas, and experiences, and range from people who created their first OAuth project last week to very experienced software developers. We are committed to making FusionAuth and the FusionAuth Community Forum a welcoming environment for all the different voices and perspectives here, while maintaining a space where people are free to express themselves.
In the interest of fostering an open and welcoming environment, we as contributors and maintainers pledge to making participation in the FusionAuth Community Forum a harassment-free experience for everyone, regardless of age, body size, ability, ethnicity, gender identity and expression, level of experience, nationality, personal appearance, race, religion, or sexual identity and orientation.
Treat the FusionAuth Community Forum with respect. We are a shared resource — a place to share skills, knowledge, and interests through ongoing conversation.
The following are not hard and fast rules, merely aids to the human judgment of our Community. Use these guidelines to keep this a clean, well-lighted place for civilized public discourse.
Best Practices for Building a Strong Community
Be respectful and considerate
Be welcoming and open-minded
Other Community members may not have the same experience level or background as you, but that doesn't mean they don't have good ideas to contribute. We encourage you to be welcoming to new members and those just getting started.
Respect each other
Nothing sabotages healthy conversation like rudeness. Be civil and professional, and don’t post anything that a reasonable person would consider offensive, abusive, or hate speech. Don’t harass or grief anyone. Treat each other with dignity and consideration in all interactions.
You may wish to respond to something by disagreeing with it. That’s fine. But remember to criticize ideas, not people. Avoid name-calling, ad hominem attacks, responding to a post’s tone instead of its actual content, and knee-jerk contradiction. Instead, provide reasoned counter-arguments that improve the conversation.
Communicate with empathy
Disagreements or differences of opinion are a fact of life. Being part of a community means interacting with people from a variety of backgrounds and perspectives, many of which may not be your own. If you disagree with someone, try to understand and share their feelings before you address them. This will promote a respectful and friendly atmosphere where people feel comfortable asking questions, participating in discussions, and making contributions.
Contribute in a positive and constructive way
Improve the discussion
Help us make this a great place for discussion by always working to improve the discussion in some way, however small. If you are not sure your post adds to the conversation, think over what you want to say and try again later.
The topics discussed here matter to us, and we want you to act as if they matter to you, too. Be respectful of the topics and the people discussing them, even if you disagree with some of what is being said.
Be clear and stay on topic
Communicating with strangers on the Internet can be awkward. It's hard to convey or read tone, and sarcasm is frequently misunderstood. Try to use clear language, and think about how it will be received by the other person.
This applies to sharing links, as well. Any links shared in the Community Forum should be shared with the intent of providing relevant and appropriate information. Links should not be posted to simply drive traffic or attention to a site. Links should always be accompanied by a full explanation of the content and purpose of the link. Posting links, especially unsolicited ones, without relevant and valuable context can come across as advertising or serving even more malicious purposes.
Additionally, the FusionAuth Community Forum is for collaboration, sharing ideas, and helping each other get stuff done. Off-topic comments are a distraction (sometimes welcome, but usually not) from getting work done and being productive. Staying on topic helps produce positive and productive discussions.
When asking others to give you feedback or collaborate on a project, only share valuable and relevant resources to provide context. Don't post links that don't add value to the Topic, and don't post unsolicited links to your own projects or sites on other user's threads.
Additionally, don't share sensitive information. This includes your own email address. We don't allow the sharing of such information in this Community Forum, as it can create security and privacy risks for the poster, as well as other users. If you'd like to invite other Forum members to collaborate on a project or work with you, share a link to the repository in which the project you are working on exists. By sharing the link to your project repo - with some information on what your project is and what kind of help or feedback you're looking for - you can invite others to collaborate with you via issues or pull requests without having to share your private information. You can also add others as outside collaborators on your project repo to give them special permissions to help you develop your project.
Keep it tidy
Make the effort to put things in the right place, so that we can spend more time discussing and less time cleaning up. So:
- Don’t start a topic in the wrong category.
- Don’t cross-post the same thing in multiple topics.
- Don’t post no-content replies.
- Don't "bump" posts, unless you have new and relevant information to share.
- Don’t divert a topic by changing it midstream.
Rather than posting “+1” or “Agreed”, vote the post or topic up. Rather than taking an existing topic in a radically different direction, open a new topic.
Always be honest
Don’t knowingly share incorrect information or intentionally mislead other FusionAuth Community Forum members. If you don’t know the answer to someone’s question but still want to help, you can try helping them research or find resources instead. FusionAuth staff will also be active in the Community, so if you’re unsure of an answer, it’s likely a moderator will be able to help.
What is not Allowed
Threats of violence
You may not threaten violence towards others or use the site to organize, promote, or incite acts of real-world violence or terrorism. Think carefully about the words you use, the images you post, and even the software you write, and how they may be interpreted by others. Even if you mean something as a joke, it might not be received that way. If you think that someone else might interpret the content you post as a threat, or as promoting violence or terrorism, stop. Don't post it. In extraordinary cases, we may report threats of violence to law enforcement if we think there may be a genuine risk of physical harm or a threat to public safety.
Hate speech and discrimination
While it is not forbidden to broach topics such as age, body size, ability, ethnicity, gender identity and expression, level of experience, nationality, personal appearance, race, religion, or sexual identity and orientation, we do not tolerate speech that attacks a person or group of people on the basis of who they are. Just realize that talking about these or other sensitive topics can make others feel unwelcome, or perhaps even unsafe, if approached in an aggressive or insulting manner. We expect our Community members to be respectful when discussing sensitive topics.
Bullying and harassment
We do not tolerate bullying or harassment. This means any habitual badgering or intimidation targeted at a specific person or group of people. In general, if your actions are unwanted and you continue to engage in them, there's a good chance you are headed into bullying or harassment territory.
You may not impersonate another person by copying their avatar, posting content under their email address, intentionally using a deceptively similar username or otherwise posing as someone else. Impersonation is a form of harassment.
Doxxing and invasion of privacy
Don't post other people's personal information, such as phone numbers, private email addresses, physical addresses, credit card numbers, Social Security/National Identity numbers, or passwords. Depending on the context, such as in the case of intimidation or harassment, we may consider other information, such as photos or videos that were taken or distributed without the subject's consent, to be an invasion of privacy, especially when such material presents a safety risk to the subject.
Prurient/Sexually explicit content
Basically, don't post pornography. This does not mean that all nudity or sexual content is prohibited. We recognize that sexuality is a part of life and non-pornographic sexual content may be a part of your project, or may be presented for educational or artistic purposes. If you have any questions or concerns about something you want to post, feel free to reach out and ask beforehand.
Respect the FusionAuth Community Forum. Don’t post advertisements, link to spammy websites, or otherwise vandalize the Community. This Community is meant for FusionAuth users to discuss projects, learn, and share ideas with one another - not for advertising or other spam-like content. Content that we deem spammy will be removed.
Copyrighted or illegal content
Only post your own stuff. You are responsible for what you post. If you post something you didn’t create yourself, you must have the right to post it. You may not post illegal content, including content illegal under copyright and trademark laws, links to illegal content, or methods for circumventing the law.
Active malware or exploits
Being part of this Community includes not taking advantage of other members of the Community. We do not allow anyone to use our platform for exploit delivery (e.g. Using the Community as a means to deliver malicious executables) or as attack infrastructure (e.g. Organizing denial of service attacks or managing command and control servers). Note, however, that we do not prohibit the posting of source code which could be used to develop malware or exploits, as the publication and distribution of such source code has educational value and provides a net benefit to the security community.
Anyone under the age of 13
If you're a child under the age of 13, you may not have an account on the FusionAuth Community Forum (or FusionAuth itself). FusionAuth does not knowingly collect information from or direct any of our content specifically to children under 13. If we learn or have reason to suspect that you are a user who is under the age of 13, we will unfortunately have to close both your FusionAuth Community Forum and FusionAuth.io accounts. We don't want to discourage you from learning to code, but those are the rules.
Other conduct which could reasonably be considered inappropriate in a professional setting
The FusionAuth Community Forum is a professional space and should be treated as such.
What FusionAuth Community Forum Members Can Do
If you see a problem, report it. Moderators and staff members have special authority; they are responsible for this Community. But so are you. With your help, moderators can be Community facilitators, not just janitors or police.
When you see bad behavior, don’t reply. It encourages the bad behavior by acknowledging it, consumes your energy, and wastes everyone’s time. Just report it by flagging the post in the forum or reporting the content in GitHub. If enough reports accrue, action will be taken, either automatically or by moderator intervention.
There are a variety of actions that we may take in response to inappropriate behavior or content. It usually depends on the exact circumstances of a particular case. We recognize that sometimes people may say or do inappropriate things for any number of reasons. Perhaps they did not realize how their words would be perceived. Or maybe they just let their emotions get the best of them. Of course, sometimes, there are folks who just want to spam or cause trouble.
Each case requires a different approach, and we try to tailor our response to meet the needs of the situation. We'll review each situation on a case-by-case basis. In each case, we will use this Code of Conduct to guide our decision.
Actions we may take in response to a flag or abuse report include, but are not limited to:
- Content Removal
- Content Blocking
- Community Forum Account Suspension
- Community Forum Account Termination
Community Forum moderators who do not follow or enforce the Code of Conduct in good faith may face temporary or permanent repercussions as determined by other members of the Community Forum’s leadership.
Contacting FusionAuth Staff
If, for any reason, you want to contact FusionAuth Staff, the Community Managers, Administrators, or Moderators of this forum privately, you can use our contact form. Contacting any member of FusionAuth Staff via channels other than the forum itself or the contact form is strongly discouraged and may be considered a violation of our prohibition against harassment.
Let's work together to keep the forum a place where people feel safe to participate by being respectful of them and their time.
Yes, legalese is boring, but we must protect ourselves – and by extension, you and your data – against unfriendly folks. We have a Privacy Statement describing your (and our) behavior and rights related to content, privacy, and laws. To use this service, you must agree to abide by the Privacy Statement.
This Code of Conduct is not intended to be a complete list. FusionAuth retains full discretion to remove any content or terminate any accounts for activity that is unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property. This Code of Conduct describes when we will exercise that discretion.
(Credit where credit is due: most of this is from the GitHub community forum code of conduct.)