Updated and effective starting: 2018-08-31
information, how we share it. It also explains the choices available to you regarding our use of your
and how you can access and update this information.
What personal information do we collect from the people that visit our blog or website?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email
address, mailing address, phone number, credit card information or other details to help you with your
What personal information do we collect from the user of the FusionAuth Products?
If you are looking for our policies regarding the information that is collected and stored in the FusionAuth
Product, please refer to our
via a "Device" or when you otherwise interact with FusionAuth.
A "Device" is any computer used to access the FusionAuth Website, including without limitation a desktop,
laptop, mobile phone, tablet, or other consumer electronic device.
By registering for or using FusionAuth Website you consent to the collection, transfer, processing,
WHEN DO WE COLLECT INFORMATION?
- You register on our site
- Place an order
- Subscribe to a newsletter
- Fill out a form
- Enter information on our site
- Provide us with feedback on our products
HOW DO WE USE YOUR INFORMATION?
We may use the information we collect from you when you register, make a purchase, sign up for our
newsletter, respond to a survey or marketing communication, surf the website, or use certain other site
features in the following
- To personalize your experience and to allow us to deliver the type of content and product offerings in
which you are most interested.
- To improve our website in order to better serve you.
- To allow us to better service you in responding to your customer service requests.
- To administer a contest, promotion, survey or other site feature.
- To quickly process your transactions.
- To send periodic emails regarding your order or other products and services.
HOW DO WE PROTECT YOUR INFORMATION?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make
your visit to our site as safe as possible.
Your personal information is contained behind secured networks and is only accessible by a limited number
of persons who have special access rights to such systems, and are required to keep the information
confidential. In addition,
all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order enters, submits, or accesses their
information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable
We do not include or offer third-party products or services on our website.
provide you with
additional notice (such as by adding a notice on the FusionAuth home page, login screens, or by sending you
Website to stay
informed about our information practices and the ways you can help protect your privacy. If you disagree
HOW DOES OUR SITE HANDLE DO NOT TRACK SIGNALS?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT)
browser mechanism is in place.
OUR POLICY TOWARDS CHILDREN
Generally, we like well behaved children, but the FusionAuth Website is not directed to individuals under
13. We do not knowingly collect Personal Information from children under 13. If we become aware that a child
under 13 has
provided us with Personal Information, we will take steps to delete such information. If you become aware
that a child has provided us with Personal Information, please contact our FusionAuth Support.
If you are visiting from the European Union or other regions with laws governing data collection and use,
please note that you are agreeing to the transfer of your Personal Information to the United States to us.
By providing your
Personal Information, you consent to any transfer and processing in accordance with this Policy.
FAIR INFORMATION PRACTICES
The Fair Information Practices Principles form the backbone of privacy law in the United States and the
concepts they include have played a significant role in the development of data protection laws around the
the Fair Information Practice Principles and how they should be implemented is critical to comply with the
various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should
a data breach occur will we notify you via email within 72 hours.
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial
messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough
We collect your email address in order to:
- Send information, respond to inquiries, and/or other requests or questions
- Process orders and to send information and updates pertaining to orders.
- Send you additional information related to your product and/or service
- Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
To be in accordance with CAN-SPAM, we agree to the following:
- Not use false or misleading subjects or email addresses.
- Identify the message as an advertisement in some reasonable way.
- Include the physical address of our business or site headquarters.
- Monitor third-party email marketing services for compliance, if one is used.
- Honor opt-out/unsubscribe requests quickly.
- Allow users to unsubscribe by using the link at the bottom of each email.
You may opt out of receiving promotional communications from FusionAuth by using the unsubscribe link and
or update your email preferences within each email, or emailing us to have your contact information removed
from our promotional
email list or registration database. Although opt-out requests are usually processed immediately, please
allow ten (10) business days for a removal request to be processed. Even after you opt out from receiving
messages from us, you will continue to receive transactional messages from us regarding the FusionAuth
You may be able to opt out of receiving personalized advertisements from companies who are members of the
Network Advertising Initiative or who subscribe to the Digital Advertising Alliance's Self-Regulatory
Principles for Online
Behavioral Advertising. For more information about this practice and to understand your options, please
visit: http://www.aboutads.info and http://www.networkadvertising.org/choices/. You may also use TRUSTe's
ACCESSING AND UPDATING YOUR INFORMATION
You may often correct, update, amend, or remove your Personal Information in your account settings or by
directing your query to your account administrator. You may also contact FusionAuth Support, or contact us
by postal mail
using the address listed below. We will respond to your request for access within 30 days.
You or your administrator may be able to deactivate your FusionAuth Website account. If you can deactivate
your own account, you can most often do so in your account settings. Otherwise, please contact your
administrator. To deactivate
an organization account, please contact FusionAuth Support. To deactivate an account made for you without
authorization, please contact us at the contact information below.
We will retain your account information for as long as your account is active, or as reasonably useful for
commercial purposes or as necessary to comply with our legal obligations, resolve disputes, and enforce our
If your account is managed by an administrator, that account administrator may have control with regards to
how your account information is retained and deleted.
1630 Welton Street
Denver, CO 80202