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    Forgot password doesn't work

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    forgot password error
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    • danD
      dan
      last edited by

      So far, we have registered a few users for our new instance.

      One of us can't sign into the admin portal, and the "forgot password" function does not seem to work.

      No email is ever delivered.

      Help?

      --
      FusionAuth - Auth for devs, built by devs.
      https://fusionauth.io

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      • danD
        dan
        last edited by

        Please check that you configured an SMTP server in the default Tenant (and for every other tenant, for that matter).

        It defaults to localhost and port 25, and if you don't have an SMTP server running there, any functionality sending emails, like forgot password, won't work.

        To work around this, you can set the password for any user using an API key and the User API: https://fusionauth.io/docs/v1/tech/apis/users/#update-a-user

        --
        FusionAuth - Auth for devs, built by devs.
        https://fusionauth.io

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