Error after updating the password

maciej.wisniowski

@joshua any chance you had some time to look at this? Is this reproducible on your end?

joshua

@maciej-wisniowski,

Thanks for the reminder - this is on my list to review this week and log a bug report if needed.

Thanks
Josh

joshua

@maciej-wisniowski

This was not immediately reproducible on my machine. I am going to try and few more things and will let you know.

Thanks,
Josh

developers

@joshua Unfortunately, I have similar issue while updating the password through Self Service Portal. It displays 500 Internal Server Error only if new password is not as per application specific password validation rules/constraints. It works fine if updated as per validation rules. As per correct flow , it should display field errors for validations instead redirecting to 500 Internal Server Error.

Internal Server Error.png

Password update SS portal.png

For reference, logs are

maciej.wisniowski

@developers in your case the error message is pretty self-explanatory. The problem is just a lack of [[singleCase]user.password] message in your theme. Just add this message to your theme and it should work

developers

@maciej-wisniowski thanks for replying. I checked and seems [singleCase]user.password already there in my custom theme.

joshua

@developers Is this still an open issue for you?

Thanks,
Josh

maciej.wisniowski

@joshua yes, I still have this issue on a few instances of FA while trying to change password for the user that is not registered in the specific application. If you're not able to reproduce this I can try to create a kickstart script to recreate the problem

joshua

@maciej-wisniowski,

Yes, if you had this that might be helpful. I tried again, and still worked for me.

Also, you can log a bug report if you feel this is appropriate

https://github.com/FusionAuth/fusionauth-issues/issues/new/choose

Thanks,
Josh

maciej.wisniowski

@joshua I've tried with the FA 1.32.1 and I think I've found the source of the problem.
Turns out I had my Forgot Password Email template a bit old (AFAIR based on the template from 1.27.2).

Because of this, the URL to reset the password (in the email template) was generated like:

https://#{FA_DOMAIN}/password/change/${changePasswordId}?tenantId=${user.tenantId}

In the newer versions of FA it was changed to:

[#assign url = "https://#{FA_DOMAIN}/password/change/${changePasswordId}?client_id=${(application.oauthConfiguration.clientId)!''}&tenantId=${user.tenantId}" /]
[#list state!{} as key, value][#if key != "tenantId" && key != "client_id" && value??][#assign url = url + "&" + key?url + "=" + value?url/][/#if][/#list]
${url}

The point is that with the new version we have extra parameters in the URL like client_id, redirect_uri and a few others. Everything works properly with the new syntax. If these new parameters are missing (I suppose the main issue is lack of the client_id) FA triggers error 500 after password reset (for the users that are not registered in the application that generated the password reset e-mail).

The most recent version of FA triggers a more detailed error message in the log than the previous one and this helped me a bit to track the problem:

2022-01-11 4:19:10.373 PM ERROR io.fusionauth.app.primeframework.error.ExceptionExceptionHandler - An unhandled exception was thrown
java.lang.NullPointerException: Cannot read field "oauthConfiguration" because "this.application" is null
   at io.fusionauth.app.action.oauth2.BaseOAuthAction.handleInteractiveLoginResponse(BaseOAuthAction.java:548)
   at io.fusionauth.app.action.oauth2.BaseOAuthAction.callLogin(BaseOAuthAction.java:447)
   at io.fusionauth.app.action.password.ChangeAction.post(ChangeAction.java:121)
   at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
   at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:77)
   at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
   at java.base/java.lang.reflect.Method.invoke(Method.java:568)
   at org.primeframework.mvc.util.ReflectionUtils.invoke(ReflectionUtils.java:414)
   at org.primeframework.mvc.action.DefaultActionInvocationWorkflow.execute(DefaultActionInvocationWorkflow.java:79)
   at org.primeframework.mvc.action.DefaultActionInvocationWorkflow.perform(DefaultActionInvocationWorkflow.java:62)
   at org.primeframework.mvc.workflow.SubWorkflowChain.continueWorkflow(SubWorkflowChain.java:51)
   at org.primeframework.mvc.validation.DefaultValidationWorkflow.perform(DefaultValidationWorkflow.java:47)
   at org.primeframework.mvc.workflow.SubWorkflowChain.continueWorkflow(SubWorkflowChain.java:51)
   at org.primeframework.mvc.security.DefaultSecurityWorkflow.perform(DefaultSecurityWorkflow.java:60)
   at org.primeframework.mvc.workflow.SubWorkflowChain.continueWorkflow(SubWorkflowChain.java:51)
   at org.primeframework.mvc.parameter.DefaultPostParameterWorkflow.perform(DefaultPostParameterWorkflow.java:50)
   at org.primeframework.mvc.workflow.SubWorkflowChain.continueWorkflow(SubWorkflowChain.java:51)
   at org.primeframework.mvc.content.DefaultContentWorkflow.perform(DefaultContentWorkflow.java:52)
   at org.primeframework.mvc.workflow.SubWorkflowChain.continueWorkflow(SubWorkflowChain.java:51)
   at org.primeframework.mvc.parameter.DefaultParameterWorkflow.perform(DefaultParameterWorkflow.java:57)
   at org.primeframework.mvc.workflow.SubWorkflowChain.continueWorkflow(SubWorkflowChain.java:51)
   at org.primeframework.mvc.parameter.DefaultURIParameterWorkflow.perform(DefaultURIParameterWorkflow.java:102)
   at org.primeframework.mvc.workflow.SubWorkflowChain.continueWorkflow(SubWorkflowChain.java:51)
   at org.primeframework.mvc.scope.DefaultScopeRetrievalWorkflow.perform(DefaultScopeRetrievalWorkflow.java:58)
   at org.primeframework.mvc.workflow.SubWorkflowChain.continueWorkflow(SubWorkflowChain.java:51)
   at org.primeframework.mvc.message.DefaultMessageWorkflow.perform(DefaultMessageWorkflow.java:44)
   at org.primeframework.mvc.workflow.SubWorkflowChain.continueWorkflow(SubWorkflowChain.java:51)
   at org.primeframework.mvc.action.DefaultActionMappingWorkflow.perform(DefaultActionMappingWorkflow.java:126)
   at org.primeframework.mvc.workflow.SubWorkflowChain.continueWorkflow(SubWorkflowChain.java:51)
   at org.primeframework.mvc.workflow.StaticResourceWorkflow.perform(StaticResourceWorkflow.java:97)
   at org.primeframework.mvc.workflow.SubWorkflowChain.continueWorkflow(SubWorkflowChain.java:51)
   at org.primeframework.mvc.parameter.RequestBodyWorkflow.perform(RequestBodyWorkflow.java:91)
   at org.primeframework.mvc.workflow.SubWorkflowChain.continueWorkflow(SubWorkflowChain.java:51)
   at org.primeframework.mvc.security.DefaultSavedRequestWorkflow.perform(DefaultSavedRequestWorkflow.java:64)
   at org.primeframework.mvc.workflow.SubWorkflowChain.continueWorkflow(SubWorkflowChain.java:51)
   at io.fusionauth.app.primeframework.CORSRequestWorkflow.perform(CORSRequestWorkflow.java:51)
   at org.primeframework.mvc.workflow.SubWorkflowChain.continueWorkflow(SubWorkflowChain.java:51)
   at io.fusionauth.app.primeframework.FusionAuthMVCWorkflow.perform(FusionAuthMVCWorkflow.java:86)
   at org.primeframework.mvc.workflow.DefaultWorkflowChain.continueWorkflow(DefaultWorkflowChain.java:44)
   at org.primeframework.mvc.servlet.FilterWorkflowChain.continueWorkflow(FilterWorkflowChain.java:50)
   at org.primeframework.mvc.servlet.PrimeFilter.doFilter(PrimeFilter.java:78)
   at com.inversoft.maintenance.servlet.MaintenanceModePrimeFilter.doFilter(MaintenanceModePrimeFilter.java:63)
   at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
   at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
   at com.inversoft.servlet.UTF8Filter.doFilter(UTF8Filter.java:27)
   at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
   at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
   at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:196)
   at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:97)
   at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:542)
   at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:135)
   at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:81)
   at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:78)
   at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:364)
   at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:624)
   at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:65)
   at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:831)
   at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1650)
   at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)
   at org.apache.tomcat.util.threads.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1191)
   at org.apache.tomcat.util.threads.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:659)
   at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
   at java.base/java.lang.Thread.run(Thread.java:833)

I'm not sure if this can be considered a bug in FA? What do you think?

BTW. Is this normal that if the kickstart file is used then no default email templates are generated at all?

joshua

@maciej-wisniowski

Glad that you are able to figure it out. I am not sure if that qualifies as a bug, but definitely something to be aware of and might be worth calling out in our documentation.

I believe that you should have email templates after a kickstart (at least the default ones). I can do some more testing to see if that same thing happens to me when I kickstart.

Thanks,
Josh