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    Copied tenant, email can't be sent?

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    • dan
      dan last edited by

      We duplicated one of our tenants using the Admin UI, but emails are not being sent. We're getting an error:

      com.sun.mail.smtp.SMTPSendFailedException : Message 530 Authentication required

      What gives? Didn't the entire config get copied?

      --
      FusionAuth - Auth for devs, built by devs.
      https://fusionauth.io

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      • dan
        dan last edited by

        A couple of things:

        https://fusionauth.io/docs/v1/tech/troubleshooting/#troubleshooting-email has troubleshooting tips worth checking out.

        The UI copy doesn't copy the SMTP password, so double check that as well.

        --
        FusionAuth - Auth for devs, built by devs.
        https://fusionauth.io

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