FusionAuth
    • Home
    • Categories
    • Recent
    • Popular
    • Pricing
    • Contact us
    • Docs
    • Login

    Cannot get outlook integration working

    Scheduled Pinned Locked Moved
    General Discussion
    2
    4
    4.5k
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • S
      sspinn
      last edited by

      Integration with outlook is not working and the debug messages aren't useful.

      Host: outlook.office365.com
      Security: TLS (unable to test without due to outlook restrictions)
      Debug Enabled: ✔

      Error

      Unable to send email via JavaMail
      
      Prime Messaging Exception
      Cause: MessagingException: Exception reading response
      

      Any options to get more verbose logging?

      P 1 Reply Last reply Reply Quote 0
      • S
        sspinn
        last edited by

        Looks like SMTP Auth will never be a usable option with Outlook since the steps to configure it require disabling security defaults on an organisation wide basis: https://learn.microsoft.com/en-us/exchange/clients-and-mobile-in-exchange-online/authenticated-client-smtp-submission

        I solved it by using another email broker and leaving Outlook untouched.

        1 Reply Last reply Reply Quote 0
        • P
          paulp @sspinn
          last edited by

          @sspinn Did you figure it out with outlook.office365.com?

          SMTP credentials are confirmed valid and working using SWAKS.
          We use a GMAIL SMTP too on other tenants which works fine using TLS.

          Debug logs:
          669aa40b-9387-4853-84fb-c810985b7349-image.png

          S 1 Reply Last reply Reply Quote 0
          • S
            sspinn @paulp
            last edited by

            @paulp It will only work with Outlook if you disable all security features. Sure you can manually re-apply security features one-by-one but that's just madness. There's not even an option to disable security for an individual inbox, it has to be organisation wide 😵

            Either Outlook really don't want you using SMPT Auth or they just can't support this. Went with AWS in the end.

            1 Reply Last reply Reply Quote 0
            • First post
              Last post