We have recently encountered an issue with the SearchEngineRequestFailedException
error from the SDK when attempting to patch certain user data. As suggested in this thread, we performed a reindex which resolved the issue for most users. However, some users are still experiencing the error. We would greatly appreciate any assistance in debugging and resolving this issue. The complete error message is as follows: {“generalErrors”:[{“code”:“[SearchEngineRequestFailedException]“,”message”:“A request to the search index has failed. This error is unexpected. Please review the troubleshooting guide found in the documentation for assistance and the available support channels.“}]}.
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After system reindex patching a user still returns SearchEngineRequestFailedException