Running selfhosted v1.6 on a windows server. When logging in the dashboard homepage never loads. The system is authenticating the login request and I am able to manually get to other pages with the proper URL path. If I click the Dashboard link form any other page in the system it will eventually time out after failing to load the home page again. Other pages are browsable with the menu system. This is an issue that started the day after a new tenant was added and then deleted with no further configuration changes. No other known changes have been made to the system. Looking for any ideas of what could be causing this behavior.
Best posts made by travis.amstuz
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Dashboard homepage timeout
Latest posts made by travis.amstuz
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RE: Dashboard homepage timeout
@mark-robustelli we are on the old 1.6. I cannot add the tenant back since this is a production server and a second tenant breaks our application authentication service. Upgrading right now is not an option and we are working on trying to migrate to hosted cloud services as our upgrade path.
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RE: Dashboard homepage timeout
@mark-robustelli We have tried multiple browsers and multiple computers as well as with private browsing. When running dev tool on login it will pass the authentication request then times out with a error "FusionAuth encountered an unexpected error. Please contact support for assistance." and a http status 200. There is also a 404 error in the network tools for /js/admin/JWTConfiguration.js?version=1.6.0. At this point I am authenticated and can manually enter one of the child pages in the address bar and they will load fine along with the navigation menu. I can navigate to any page except for the Dashboard Homepage which will continue to return the same results.
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RE: Dashboard homepage timeout
@mark-robustelli Mark thank you for the reply. This is in the administration UI for FusionAuth. The root http://address/admin/ page is the only one that has loading issues. If I browse to something like http://address/admin/application/ or http://address/admin/tenant/ the pages load correctly and the rest of the admin menu works.
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Dashboard homepage timeout
Running selfhosted v1.6 on a windows server. When logging in the dashboard homepage never loads. The system is authenticating the login request and I am able to manually get to other pages with the proper URL path. If I click the Dashboard link form any other page in the system it will eventually time out after failing to load the home page again. Other pages are browsable with the menu system. This is an issue that started the day after a new tenant was added and then deleted with no further configuration changes. No other known changes have been made to the system. Looking for any ideas of what could be causing this behavior.