Resolved this by removing the sender address that I had defined in the template (must have caused some conflict).
Best posts made by matthias.juette
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RE: Can't send e-mails with custom e-mail templatesposted in General Discussion
Latest posts made by matthias.juette
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RE: Can't send e-mails with custom e-mail templatesposted in General DiscussionResolved this by removing the sender address that I had defined in the template (must have caused some conflict). 
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RE: Can't send e-mails with custom e-mail templatesposted in General DiscussionYes, the default "Forgot password" e-mail sends fine both when sending a test e-mail, as well as when triggered via an auth flow. 
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RE: How can a deployment be upgraded from Basic to Business hosintg?posted in General Discussion@dan I am only directed to the Community page (this forum) from there. 
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Can't send e-mails with custom e-mail templatesposted in General DiscussionI created a few e-mail templates with customized content/styling. When I try to send test e-mails or select them as defaults in the configuration options, no e-mails are being sent. Are there any prerequisites I am missing for sending e-mails with customized templates? Any know issues that commonly occur that I may be running into? 
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How can a deployment be upgraded from Basic to Business hosintg?posted in General DiscussionI cannot find a place where to upgrade an existing deployment to a Business hosting plan? Where do I need to look?