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    UNSOLVED Cannot setup the first administrator account

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    • D
      dadastakecrypto last edited by

      Hello,
      I'm new to FusionAuth and trying to set up a new application.

      I'm following the 5 mins guide and I'm working on Windows. After installing FusionAuth, I successfully started FusionAuth through the command fusionauth/bin/startup.bat. Then, I completed the first step of the Maintenance mode entering the Postgres username and password. So far so good. Everything seems working as expected.

      At this point, I enter all required fields by the FusionAuth Setup Wizard to set up the first administrator account. However, when I submit it fails. The only message I can see says that something has failed. No explanation. I looked at the logs but I couldn't find anything helpful.

      Can somebody help me with this? Maybe there is something basic that I'm missing. I'm attaching a screenshot of the setup wizard with the error message.

      Thanks in advance!!FusionAuthError.PNG

      1 Reply Last reply Reply Quote 1
      • dan
        dan last edited by

        Did you end up resolving this?

        Things I'd look at:

        • any errors in the log file
        • whether the fusionauth database user was created and if that user can log in (you can look in the fusionauth.properties file for that info)
        • what the fusionauth database looks like

        I'd also be interested in the database you are using (including version) and the version of fusionauth.

        --
        FusionAuth - Auth for devs, built by devs.
        https://fusionauth.io

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        • V
          vvicazz last edited by

          Database: Postgres
          fusionauth: 1.4.2
          os: windows 11

          I am also facing same issue.
          No error in fusionsuth-app.log

          dan 1 Reply Last reply Reply Quote 0
          • dan
            dan @vvicazz last edited by

            What version of PostgreSQL? There's a known issue with postgresql version 15 that should be fixed in FusionAuth 1.43.

            You can track the progress of that issue here: https://github.com/FusionAuth/fusionauth-issues/issues/2015

            --
            FusionAuth - Auth for devs, built by devs.
            https://fusionauth.io

            V 2 Replies Last reply Reply Quote 0
            • V
              vvicazz @dan last edited by

              @dan

              Postgres: 12.13
              fusionauth: 1.42.1

              I tried creating fresh schema using sql script, but no luck still stuck at this admin setup page

              --------------------------------- Starting FusionAuth version [1.42.1] ----------------------------------

              2023-01-18 04:06:28.186 pm INFO io.fusionauth.api.plugin.guice.PluginModule - No plugins found
              2023-01-18 04:06:28.320 pm INFO io.fusionauth.api.service.system.NodeService - Node [392c604f-8e73-4a67-8038-e15c17ae562a] started.
              2023-01-18 04:06:28.691 pm INFO io.fusionauth.api.configuration.DefaultFusionAuthConfiguration - Loading FusionAuth configuration file [C:\dev\actops\fusion\fusionauth\config\fusionauth.properties]
              2023-01-18 04:06:28.746 pm INFO io.fusionauth.api.configuration.DefaultFusionAuthConfiguration - Dynamically set property [fusionauth-app.url] set to [http://192.168.1.9:9011]
              2023-01-18 04:06:28.747 pm INFO com.inversoft.configuration.BasePropertiesFileInversoftConfiguration -

              • Overriding default value of property [database.mysql.enforce-utf8mb4] with value [true]
              • Overriding default value of property [fusionauth-app.runtime-mode] with value [development]
              • Overriding default value of property [search.type] with value [database]

              2023-01-18 04:06:28.748 pm INFO com.inversoft.jdbc.hikari.DataSourceProvider - Connecting to PostgreSQL database at [jdbc:postgresql://localhost:5432/fusionauth]
              2023-01-18 04:06:28.749 pm WARN com.zaxxer.hikari.HikariConfig - HikariPool-1 - idleTimeout has been set but has no effect because the pool is operating as a fixed size pool.
              2023-01-18 04:06:28.749 pm INFO com.zaxxer.hikari.HikariDataSource - HikariPool-1 - Starting...
              2023-01-18 04:06:28.787 pm INFO com.zaxxer.hikari.pool.HikariPool - HikariPool-1 - Added connection org.postgresql.jdbc.PgConnection@303c55fa
              2023-01-18 04:06:28.794 pm INFO com.zaxxer.hikari.HikariDataSource - HikariPool-1 - Start completed.
              2023-01-18 04:06:29.463 pm INFO com.inversoft.scheduler.DefaultScheduler - Starting up scheduler
              2023-01-18 04:06:29.464 pm INFO com.inversoft.scheduler.DefaultScheduler - Scheduler is running
              2023-01-18 04:06:29.563 pm INFO io.fusionauth.api.service.system.NodeService - Node [392c604f-8e73-4a67-8038-e15c17ae562a] added with address [http://192.168.1.9:9011]
              2023-01-18 04:06:30.065 pm INFO io.fusionauth.app.primeframework.FusionHTTPContextAuthSetup - Initializing the FusionAuth HTTP Context.
              2023-01-18 04:06:30.193 pm INFO org.primeframework.mvc.PrimeMVCRequestHandler - Initializing Prime
              2023-01-18 04:06:30.194 pm INFO org.primeframework.mvc.PrimeMVCRequestHandler - Initializing Prime
              2023-01-18 04:06:30.195 pm INFO io.fusionauth.http.server.HTTPServer - Starting the HTTP server. Buckle up!
              2023-01-18 04:06:30.222 pm INFO io.fusionauth.http.server.HTTPServer - HTTP server listening on port [9011]
              2023-01-18 04:06:30.222 pm INFO io.fusionauth.http.server.HTTPServer - HTTP server started successfully
              2023-01-18 04:06:30.222 pm INFO io.fusionauth.http.server.HTTPServer - Starting the HTTP server. Buckle up!

              1 Reply Last reply Reply Quote 0
              • V
                vvicazz @dan last edited by

                @dan
                My issue resolved , Issue occurred due to port conflict

                dan 1 Reply Last reply Reply Quote 1
                • dan
                  dan @vvicazz last edited by

                  @vvicazz That's great news!

                  --
                  FusionAuth - Auth for devs, built by devs.
                  https://fusionauth.io

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