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    UNSOLVED Cannot setup the first administrator account

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    • D
      dadastakecrypto last edited by

      Hello,
      I'm new to FusionAuth and trying to set up a new application.

      I'm following the 5 mins guide and I'm working on Windows. After installing FusionAuth, I successfully started FusionAuth through the command fusionauth/bin/startup.bat. Then, I completed the first step of the Maintenance mode entering the Postgres username and password. So far so good. Everything seems working as expected.

      At this point, I enter all required fields by the FusionAuth Setup Wizard to set up the first administrator account. However, when I submit it fails. The only message I can see says that something has failed. No explanation. I looked at the logs but I couldn't find anything helpful.

      Can somebody help me with this? Maybe there is something basic that I'm missing. I'm attaching a screenshot of the setup wizard with the error message.

      Thanks in advance!!FusionAuthError.PNG

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      • dan
        dan last edited by

        Did you end up resolving this?

        Things I'd look at:

        • any errors in the log file
        • whether the fusionauth database user was created and if that user can log in (you can look in the fusionauth.properties file for that info)
        • what the fusionauth database looks like

        I'd also be interested in the database you are using (including version) and the version of fusionauth.

        --
        FusionAuth - Auth for devs, built by devs.
        https://fusionauth.io

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