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    Twillio Messenger

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    • R
      rgros
      last edited by

      Hi community,

      I am trying to create a Twillio messenger to be able to perform MFA for my users.

      I create a Message Service in Twillio and then in Fusion Auth I fill in the information required in Twillio Messenger form.

      URL: https://api.twilio.com
      AccountSID, AuthToken, From phone Number and Messaging service id all provided by Twillio.

      When I try to test this configuration with my phone number I get an error

      An unexpected error occurred, review the system logs for additional details.
      

      But I don't see anything in my logs.

      When I sent an SMS directly from Twillio it works great.

      Any help or advice would be appraciate.

      My fusion instance is hosted and it is 1.62.1

      Thanks
      Romain

      mark.robustelliM 1 Reply Last reply Reply Quote 0
      • mark.robustelliM
        mark.robustelli @rgros
        last edited by

        @rgros Do you have Debug enabled?

        Screenshot 2026-02-18 at 10.43.14 AM.png

        Then you should check your Event Log.

        Screenshot 2026-02-18 at 10.44.20 AM.png

        Let us know what you find.

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