@dan Sorry I didn't get a notification that you'd replied, so my apologies that I didn't see that sooner. I'll try moving to the latest version to see if that helps before reporting back.
Posts made by shanon
RE: Error in logs on hosted fusionauth
@dan this seems to be causing a lot of problems for our app and a corresponding crisis of confidence with fusionauth; is there any way to tell us if it's indicative of an actual issue on the fusionauth hosting side, or if alternatively there's something we can do differently?
Error in logs on hosted fusionauth
I've seen some questions about this in general, but i think normally it's in relation to users that are self hosting.
We're seeing a lot of issues with JWT auth working on one tenant, and the errors i'm seeing in the logs are similar to this (log data truncated): ERROR io.fusionauth.app.primeframework.error.ExceptionExceptionHandler - An unhandled exception was thrown
Error querying database. Cause: java.sql.SQLTransientConnectionException: HikariPool-1 - Connection is not available, request timed out after 2000ms.
The error may exist in io/fusionauth/api/domain/TenantMapper.xml
The error may involve io.fusionauth.api.domain.TenantMapper.retrieveById
The error occurred while executing a query
Cause: java.sql.SQLTransientConnectionException: HikariPool-1 - Connection is not available, request timed out after 2000ms.
at org.apache.ibatis.exceptions.ExceptionFactory.wrapException(ExceptionFactory.java:30) at org.apache.ibatis.session.defaults.DefaultSqlSession.selectList(DefaultSqlSession.java:153) at org.apache.ibatis.session.defaults.DefaultSqlSession.selectList(DefaultSqlSession.java:145) at org.apache.ibatis.session.defaults.DefaultSqlSession.selectList(DefaultSqlSession.java:140) at org.apache.ibatis.session.defaults.DefaultSqlSession.selectOne(DefaultSqlSession.java:76)
I'm not entirely sure what i could change here myself to be able to resolve this issue; any assistance is welcomed!
Finish your profile
As we've been testing, we're now getting users that have already completed the 'finish profile' fields and are being asked to update them again on each login. We haven't added any new profile fields to capture, so I'm not sure how it's occurring. The only thing I can guess is that since we're now updating some of the registration fields via the "Update a User Registration" API, perhaps that is triggering it to think something is new (even though the fields themselves aren't changing, just some values)? We do this when a user wants to update a profile field from our application. Is that a possibility, and are there known mechanisms that trigger this that I could investigate further? Thanks in advance!
RE: Is there a way to send the user to the hosted signup or login form when opening?
Is there a way to send the user to the hosted signup or login form when opening?
I would prefer that the form open directly to 'sign up' or 'log in' - is it possible to send a url parameter or something that would show the form in the preferred 'mode'? If the user already knows that they need to sign up, I'd rather show them that first, and vice versa.