fusionauth logo
search-interface-symbol
Quickstarts
API Docs
SDK
search-interface-symbol
talk to an expert
Log In
talk to an expert
Navigate to...
  • Welcome
  • Getting Started
    • Getting Started
    • 5-minute Setup Guide
      • Overview
      • Docker
      • Fast Path
      • Sandbox
    • Setup Wizard & First Login
    • Register a User and Login
    • Self-service Registration
    • Start and Stop FusionAuth
    • Core Concepts
      • Overview
      • Users
      • Roles
      • Groups
      • Registrations
      • Applications
      • Tenants
      • Identity Providers
      • Authentication/Authorization
      • Integration Points
    • Example Apps
      • Overview
      • Dart
      • Go
      • Java
      • JavaScript
      • .NET Core
      • PHP
      • Python
      • Ruby
    • Tutorials
      • Overview
      • Java Spring
      • Python Django
      • Ruby on Rails
  • Installation Guide
    • Overview
    • System Requirements
    • Server Layout
    • Cloud
    • Cluster
    • Docker
    • Fast Path
    • Kubernetes
      • Overview
      • Deployment Guide
      • Minikube Setup
      • Amazon EKS Setup
      • Google GKE Setup
      • Microsoft AKS Setup
    • Kickstart™
    • Homebrew
    • Marketplaces
    • Packages
    • Database
    • FusionAuth App
    • FusionAuth Search
    • Common Configuration
  • Migration Guide
    • Overview
    • General
    • Auth0
    • Keycloak
    • Amazon Cognito
    • Firebase
    • Microsoft Azure AD B2C
    • Tutorial
  • Admin Guide
    • Overview
    • Account Portal
    • Config Management
    • Editions and Features
    • Key Rotation
    • Licensing
    • Monitoring
    • Prometheus Setup
    • Proxy Setup
    • Reference
      • Overview
      • Configuration
      • CORS
      • Data Types
      • Hosted Login Pages Cookies
      • Known Limitations
      • Password Hashes
    • Releases
    • Roadmap
    • Search And FusionAuth
    • Securing
    • Switch Search Engines
    • Technical Support
    • Troubleshooting
    • Upgrading
    • WebAuthn
  • Login Methods
    • Identity Providers
      • Overview
      • Apple
      • Epic Games
      • External JWT
        • Overview
        • Example
      • Facebook
      • Google
      • HYPR
      • LinkedIn
      • Nintendo
      • OpenID Connect
        • Overview
        • Amazon Cognito
        • Azure AD
        • Discord
        • Github
        • Okta
      • Sony PlayStation Network
      • Steam
      • Twitch
      • Twitter
      • SAML v2
        • Overview
        • ADFS
        • Azure AD
        • Okta
      • SAML v2 IdP Initiated
        • Overview
        • Okta
      • Xbox
    • OIDC & OAuth 2.0
      • Overview
      • Endpoints
      • Tokens
      • OAuth Modes
      • URL Validation
    • Passwordless
      • Overview
      • Magic Links
      • WebAuthn & Passkeys
    • SAML v2 IdP
      • Overview
      • Google
      • PagerDuty
      • Tableau Cloud
      • Zendesk
  • Developer Guide
    • Overview
    • API Gateways
      • Overview
      • Amazon API Gateway
      • Kong Gateway
      • ngrok Cloud Edge
    • Client Libraries & SDKs
      • Overview
      • Dart
      • Go
      • Java
      • JavaScript
      • .NET Core
      • Node
      • OpenAPI
      • PHP
      • Python
      • React
      • Ruby
      • Typescript
    • Events & Webhooks
      • Overview
      • Writing a Webhook
      • Securing Webhooks
      • Events
        • Overview
        • Audit Log Create
        • Event Log Create
        • JWT Public Key Update
        • JWT Refresh
        • JWT Refresh Token Revoke
        • Kickstart Success
        • Group Create
        • Group Create Complete
        • Group Delete
        • Group Delete Complete
        • Group Update
        • Group Update Complete
        • Group Member Add
        • Group Member Add Complete
        • Group Member Remove
        • Group Member Remove Complete
        • Group Member Update
        • Group Member Update Complete
        • User Action
        • User Bulk Create
        • User Create
        • User Create Complete
        • User Deactivate
        • User Delete
        • User Delete Complete
        • User Email Update
        • User Email Verified
        • User IdP Link
        • User IdP Unlink
        • User Login Failed
        • User Login Id Dup. Create
        • User Login Id Dup. Update
        • User Login New Device
        • User Login Success
        • User Login Suspicious
        • User Password Breach
        • User Password Reset Send
        • User Password Reset Start
        • User Password Reset Success
        • User Password Update
        • User Reactivate
        • User Reg. Create
        • User Reg. Create Complete
        • User Reg. Delete
        • User Reg. Delete Complete
        • User Registration Update
        • User Reg. Update Complete
        • User Reg. Verified
        • User 2FA Method Add
        • User 2FA Method Remove
        • User Update
        • User Update Complete
    • Guides
      • Overview
      • Application Specific Email Templates
      • Authentication Tokens
      • Exposing A Local Instance
      • JSON Web Tokens
      • Key Master
      • Localization and Internationalization
      • Multi-Factor Authentication
      • Multi-Tenant
      • Passwordless
      • Registration-based Email Verification
      • Searching With Elasticsearch
      • Securing Your APIs
      • Silent Mode
      • Single Sign-on
      • Two Factor (pre 1.26)
    • Integrations
      • Overview
      • CleanSpeak
      • Kafka
      • Twilio
    • Plugins
      • Overview
      • Writing a Plugin
      • Custom Password Hashing
    • User Control & Gating
      • Overview
      • Gate Unverified Users
      • Gate Unverified Registrations
      • User Account Lockout
  • Customization
    • Email & Templates
      • Overview
      • Configure Email
      • Email Templates
      • Email Variables
      • Message Templates
    • Lambdas
      • Overview
      • Apple Reconcile
      • Client Cred. JWT Populate
      • Epic Games Reconcile
      • External JWT Reconcile
      • Facebook Reconcile
      • Google Reconcile
      • HYPR Reconcile
      • JWT Populate
      • LDAP Connector Reconcile
      • LinkedIn Reconcile
      • Nintendo Reconcile
      • OpenID Connect Reconcile
      • SAML v2 Populate
      • SAML v2 Reconcile
      • SCIM Group Req. Converter
      • SCIM Group Resp. Convtr.
      • SCIM User Req. Converter
      • SCIM User Resp. Converter
      • Self-Service Registration
      • Sony PSN Reconcile
      • Steam Reconcile
      • Twitch Reconcile
      • Twitter Reconcile
      • Xbox Reconcile
    • Messengers
      • Overview
      • Generic Messenger
      • Twilio Messenger
    • Themes
      • Overview
      • Examples
      • Helpers
      • Localization
      • Template Variables
      • Kickstart Custom Theme
  • Premium Features
    • Overview
    • Advanced Registration Forms
    • Advanced Threat Detection
    • Application Specific Themes
    • Breached Password Detection
    • Connectors
      • Overview
      • Generic Connector
      • LDAP Connector
      • FusionAuth Connector
    • Entity Management
    • SCIM
      • Overview
      • Azure AD Client
      • Okta Client
      • SCIM-SDK
    • Self Service Account Mgmt
      • Overview
      • Updating User Data & Password
      • Add Two-Factor Authenticator
      • Add Two-Factor Email
      • Add Two-Factor SMS
      • Add WebAuthn Passkey
      • Customizing
      • Troubleshooting
    • WebAuthn
  • APIs
    • Overview
    • Authentication
    • Errors
    • API Explorer
    • Actioning Users
    • API Keys
    • Applications
    • Audit Logs
    • Connectors
      • Overview
      • Generic
      • LDAP
    • Consents
    • Emails
    • Entity Management
      • Overview
      • Entities
      • Entity Types
      • Grants
    • Event Logs
    • Families
    • Forms
    • Form Fields
    • Groups
    • Identity Providers
      • Overview
      • Links
      • Apple
      • External JWT
      • Epic Games
      • Facebook
      • Google
      • HYPR
      • LinkedIn
      • Nintendo
      • OpenID Connect
      • SAML v2
      • SAML v2 IdP Initiated
      • Sony PlayStation Network
      • Steam
      • Twitch
      • Twitter
      • Xbox
    • Integrations
    • IP Access Control Lists
    • JWT
    • Keys
    • Lambdas
    • Login
    • Message Templates
    • Messengers
      • Overview
      • Generic
      • Twilio
    • Multi-Factor/Two Factor
    • Passwordless
    • Reactor
    • Registrations
    • Reports
    • SCIM
      • Overview
      • SCIM User
      • SCIM Group
      • SCIM EnterpriseUser
      • SCIM Service Provider Config.
    • System
    • Tenants
    • Themes
    • Users
    • User Actions
    • User Action Reasons
    • User Comments
    • WebAuthn
    • Webhooks
  • Release Notes

    FusionAuth Account Portal

    Overview

    The account portal is where you can manage your account data, deployments and licenses. The portal is distinct from your FusionAuth instance, which is where your user data lives. While an instance can be self-hosted or hosted in FusionAuth cloud, the account portal is an internet accessible web application.

    You can self-host FusionAuth Community Edition for your user datastore without ever setting up an account with the FusionAuth portal.

    If you use FusionAuth Cloud or have a paid edition with advanced features, you need a FusionAuth portal account.

    • The Account Portal

    • Setting Up Your Account

    • Portal Areas

      • Home

      • Plan

      • Deployments

      • Users

      • Billing

      • Company

      • Support

      • Account

    The Account Portal

    You can control all aspects by logging into the account portal.

    Your account portal contains the following areas:

    • Home - displays the dashboard, giving you an overview of everything in your account.

    • Plan - select or modify the account’s FusionAuth plan (also known as an edition). More details on the plan differences here. This is also where you will find your license keys when you are not using the Community edition.

    • Deployments - configure and manage FusionAuth Cloud deployments. Learn more about deployments.

    • Users - add and remove users from the account portal. Any user added may have one of many roles.

    • Billing - add or update your billing information.

    • Company - add or update your company information.

    • Support - learn more about support options or open a support ticket. Learn more about technical support.

    • Account - manage your user account, including adding MFA or changing your password.

    • Logout - logs you out of the application.

    The dashboard of the FusionAuth Cloud account application.

    Adding a user to your company will allow them to manage FusionAuth deployments and take other account portal actions.

    Doing so will not provision the user an account on the FusionAuth instance in the deployment.

    You must do that separately.

    Setting Up Your Account

    You can register for a free portal user account. Register by going to the account portal.

    Log in to your account

    If you do not have an account, follow the "Create an account" link. On the registration form, first you’ll be prompted for a name and company.

    Registering for an account.

    On the next screen, you’ll be prompted for email, password and other required information.

    Registering for an account.

    After you register, you’ll be taken to the Home tab.

    You can choose a plan, price out a deployment, or add your billing information. You’ll need to provide that before you can create a deployment or get a paid license. However, you can fully price everything before entering billing information.

    The home tab.

    You can navigate away from the Home tab and explore other areas of the account portal. For example, you can add other users, update your information, or change your company name.

    If you’d prefer to be invoiced rather than provide credit card details, contact us.

    Portal Areas

    Here’s an outline of each of the portal areas. Depending on your user privileges, not all functionality may be available to you.

    Home

    The Home tab is a dashboard where you can view information about your FusionAuth account.

    The home tab.

    Plan

    The Plan tab is where you can modify your plan. You can also find your license keys on this tab. Some plans include advanced features. Some plans include support.

    The plan tab.

    If you no longer want to pay for a plan, change it to the Community plan here by clicking on the Change Plan button.

    Learn more about plans and licensing.

    Deployments

    The Deployments tab is where you can create deployments in FusionAuth Cloud. These are managed instances of FusionAuth, where the FusionAuth team manages the operational concerns of your FusionAuth instance.

    The deployments tab.

    Learn more about deployments.

    Users

    You can add, modify and remove users from your FusionAuth account. Users added this way can log in to account.fusionauth.io and access information about your FusionAuth deployments, plan, licenses and more.

    Adding a user to your company will allow them to manage FusionAuth deployments and take other account portal actions.

    Doing so will not provision the user an account on the FusionAuth instance in the deployment.

    You must do that separately.

    You can see users who have access to your account. Users must have an email address.

    List the users with access to your account.

    Add users to your account. You can have unlimited users in your FusionAuth account portal. If you have more than one FusionAuth account, users can belong to multiple accounts.

    The add button to add users to your account.

    As well as adding a new user, you can also modify an existing user. You can change their name, email address and roles.

    Edit a user.

    Users can have zero or more roles. Each role controls access to functionality within the portal.

    • Billing manager: view invoices, manage payment methods

    • Deployment manager: view and manage deployments

    • Plan manager: view and manage your plan

    • Admin: access to all functionality of the roles above

    • Security officer: will be notified of any security updates

    If supported by your company’s plan, support tickets can be opened by any user.

    Billing

    The Billing tab is where you can update your billing information and view invoices. This tab is only useful if you are using a credit card to pay for your FusionAuth plan or deployments.

    On this tab, view and modify aspects of your billing. There’s an overview of your billing status.

    The overview section of the billing tab.

    You can update your payment methods with a different credit card. FusionAuth stores no credit card data internally; it all is stored in an external third party provider.

    The payment method update section of the billing tab.

    You can update current payment settings, including:

    • the name on the invoice

    • the tax identifier on the invoice

    • the email address to which invoices are sent

    The payment method details section of the billing tab.

    You can view past invoices. This can be useful when accounting is curious about a past bill. No more filing a support ticket to see the invoice from six months ago!

    The invoices section of the billing tab.

    Company

    To update your company details, navigate to the Company tab.

    You can change your company name.

    Edit your company.

    You can remove all your company details by navigating to the Company → Danger zone section. Follow the instructions there, including removing all your deployments, and you’ll be able to remove all data about you and your company.

    The company danger zone.

    Support

    To review your support options, navigate to the Support tab or click on the Support widget at the bottom of the page. The message displayed in the support tab will vary based on your purchased plan and deployments.

    The support tab

    If supported by your company’s plan, support tickets can be opened by any user.

    Learn more about technical support options.

    Account

    To update your user account details, navigate to the Account tab.

    You can edit your user details, including your name, password, and email address.

    Edit your account details.

    You can also set up MFA for your account. Currently only TOTP MFA is allowed for the account portal

    Set up MFA for your account.

    Feedback

    How helpful was this page?

    See a problem?

    File an issue in our docs repo

    Have a question or comment to share?

    Visit the FusionAuth community forum.

    © 2023 FusionAuth
    How-to
    Blog
    Expert Advice
    Download
    Subscribe for developer updates