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User Password Reset Start

User Password Reset Start

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This feature is only available in the Enterprise plan. Please visit our pricing page to learn more.

This event has been available since 1.30.0

This event is generated when a reset password request has been started.

Event type 
user.password.reset.start

Event Scope

This is a tenant scoped event.

Prior to version 1.37.0 this event was sent to all webhooks, and it was a webhook's responsibility to filter on the tenantId field.

In version 1.37.0 and later, this event will only be sent to tenants for which webhooks for this event are enabled.

Prior to version 1.37.0 this was a tenant scoped event. This event will be sent to all tenants that are listening, but will contain a tenantId to allow for filtering.

In version 1.37.0 and later this is also a tenant scoped event. It can be sent to all tenants or to one or more specified tenants. However, those tenants will not be sent events for other tenants, but only events related to themselves.

Transaction Compatibility

This event is non-transactional. The operation will succeed regardless of the webhook response status code.

Event Body

event.createInstantLong

The instant that the event was generated.

event.idUUID

The unique Id of the event. You may receive an event more than once based upon your transaction settings. This Id may be used to identify a duplicate event.

event.info.dataObject

An object that can hold any information about the event that should be persisted.

event.info.deviceDescriptionString

The description of the device associated with the event.

event.info.deviceNameString

The device name associated with the event.

event.info.deviceTypeString

The type of device associated with the event.

event.info.ipAddressString

The source IP address of the event.

event.info.location.cityString

The city where the event originated.

Note: An Enterprise plan is required to utilize event location data.

event.info.location.countryString

The country where the event originated.

Note: An Enterprise plan is required to utilize event location data.

event.info.location.latitudeDouble

The latitude where the event originated.

Note: An Enterprise plan is required to utilize event location data.

event.info.location.longitudeDouble

The longitude where the event originated.

Note: An Enterprise plan is required to utilize event location data.

event.info.location.regionString

The geographic location where the event originated.

Note: An Enterprise plan is required to utilize event location data.

event.info.location.zipcodeString

The zip code where the event originated.

Note: An Enterprise plan is required to utilize event location data.

event.info.osString

The operating system associated with the event.

event.info.userAgentString

The user agent associated with the event.

event.tenantIdUUID

The unique tenant identifier. This value may not be returned if not applicable.

event.typeString

The event type, this value will always be user.password.reset.start.

event.userObject

The user that the reset password flow has been started for. See the Users API for property definitions and example JSON.

Example Event JSON

{
  "event": {
    "createInstant": 1629437064077,
    "id": "b7f9135a-c501-4719-af9c-a6c8ca11e60d",
    "info": {
      "ipAddress": "63.239.150.2",
      "location": {
        "city": "Denver",
        "country": "US",
        "displayString": "Denver, CO, US",
        "latitude": 39.73915,
        "longitude": -104.9847,
        "region": "CO"
      },
      "userAgent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.131 Safari/537.36"
    },
    "tenantId": "30663132-6464-6665-3032-326466613934",
    "type": "user.password.reset.start",
    "user": {
      "active": true,
      "birthDate": "1981-06-04",
      "connectorId": "e3306678-a53a-4964-9040-1c96f36dda72",
      "data": {
        "Company": "Aviato",
        "foobar": "baz",
        "user_type": "iconoclast"
      },
      "email": "admin@fusionauth.io",
      "firstName": "Erlich",
      "id": "9ea5b4b6-14df-44af-8a5e-c6e4bcb31ced",
      "insertInstant": 1625783576299,
      "lastLoginInstant": 1629232057071,
      "lastName": "Bachman",
      "lastUpdateInstant": 1628024498202,
      "passwordChangeRequired": false,
      "passwordLastUpdateInstant": 1625783576327,
      "tenantId": "a743e2cd-55bb-789c-b076-8846fdd3a51f",
      "twoFactor": {},
      "usernameStatus": "ACTIVE",
      "verified": true
    }
  }
}