Support

You can view support options by navigating to the Support page:

Support for FusionAuth Cloud is limited in scope. For official support, you must use a version of FusionAuth released in the last 6 months. Support can only help with issues related to running your FusionAuth Cloud deployments. Some examples:

• "My FusionAuth Cloud instance is down" - supported
• "Please restore my FusionAuth Cloud instance from backup" - supported
• "I need help integrating FusionAuth into my Express/Rails/Django/Spring/etc application" - not supported
• "How do I set up a webhook to sync my user data with an external system?" - not supported

Support from the engineering team for integrating with FusionAuth can be purchased separately.

If you have out of scope questions and have not purchased a support contract, you can find community support in the forums and documentation.